Maintenance, Servicing and Tips

Maintenance and servicing of you coffee equipment is an action that should be routine. On this page we look at these maintenance actions, and any problems that may occur due to the lack of the procedures, or if they are not completed successfully

Jura Coffee Machine Maintenance

Please find below a guides on how to maintain your Jura coffee machine. The Quick Reference is a corrected version of the manual Jura Provide.

Quick Reference for Maintenance Programs

Please note This guide does not replace the Operating Instructions. For details and cautions you must read all instructions.

Cleaning (duration: approx. 15 mins)	Decalcifying (duration: approx. 60 mins)
When the machine is displaying Display text: READY / CLEAN Press maintenance key down until the display shows EMPTY / TRAY Remove and empty drip and grounds tray and place back into the machine Place a receptacle (approx. 1 litre) under the coffee spout Press maintenance key, machine will rinse Wait for machine to display text: ADD / TABLET Open funnel cover (see left) Drop in JURA cleaning tablet and close cover Press maintenance key Machine will start process Display text: EMPTY / TRAY Empty drip and grounds tray and place back into the machine Wipe out filler funnel for ground coffee with a dry cloth after the cleaning program has finished.	When the machine shows: DECALCIFY Switch machine off using the ON / OFF key Hold maintenance key down until the display shows EMPTY / TRAY Empty drip and grounds tray and place back into machine Carefully remove the Easy-Auto or Profi-Cappuccino Frother SOLVENT / IN TANK is displayed Remove water tank and empty it Completely dissolve contents of a blister (3 tablets) in 0,5 litres of water, this can take a while Pour solution into the empty water tank Place water tank back into machine Place a receptacle (at least 0.5 litre) under the spout Turn tap to steam position DECALC.ON is displayed When CLOSE / TAP displayed turn tap to the initial position. The process now starts cleaning the inside of the machine EMPTY / TRAY is displayed. Empty drip tray and reinsert FILL / WATER is displayed. Make sure that you rinse the water tank well then, fill with cold fresh water place it back into machine OPEN / TAP displayed Place receptacle under spout Turn tap to steam position When CLOSE / TAP displayed turn the tap back to the initial position EMPTY / TRAY displayed Empty drip tray and reinsert Reassemble the Easy-Auto-Cappuccino Frother Shift receptacle under height-adjustable coffee spout Press maintenance key Tip: After this process press rinse, and smell the water, if it smells a little vinegary then the pills were not fully dissolved when the process was started, so run about 220ml out of the hot water spout.
Changing the filter (duration: approx. 5 mins)
After 50 litres of water or after 2 months the filter cartridge needs replacement. Display text: READY / FILTER Switch machine off using the ON / OFF key on front panel Press maintenance key until CHG FILTER / OPEN TAP displayed Remove and empty water tank Flip up cartridge holder (1) Remove old CLARIS filter cartridge from tank and recycle Place new filter cartridge (2) into water tank, applying slight pressure Close cartridge holder (1) (engages with a click) Fill water tank and place back into machine Place a receptacle (at least 0.5 litre) under Profi/Easy-Auto-Cappuccino Frother Turn tap to steam position Turn tap to initial position when CLOSE / TAP display prompts you to do so

Frother Maintenance

This section looks at how to maintaint your automatic milk frothing equipment that comes with the Jura coffee machines.

Cleaning the Easy Cappuccino Frother

Professional Cappuccino Frother Cleaning

The Easy Cappuccino Frother needs to be cleaned regularly.

We recommend at least once a week, but it is best once a day (normally at the end of the day)

Carefully Remove the unit for the machine by sliding it forward and down
Disassemble the whole easy frother into the pieces shown on the right, paying special attention to the top valve and the holes in the tap
Clean each piece, and reassemble
Re attach to the machine
Run about 150 ml of water through the unit to clear any residual milk
If you have problems frothing repeat, and run more water through
Make sure that when you reassemble the tap is flush with the rest of the unit,and
the tap is pointing upwards as shown on the left, if it is turned then the unit will not flush
To clean the milk tube, merly soak over night with a dash of lemon or vinegar
Note: if it is turned then the frothing portion of the unit is by passed.

Tip: rinse the frother with fresh water after use. To do this, dip the hose in a container of water and draw off steam until only clean water flows.

Like the Easy Cappuccino Frother the Professional Cappuccino Frother needs to be cleaned regularly.

We recommend at least once a week, but it is best once a day (normally at the end of the day).

Carefully Remove the unit for the machine by sliding it forward and down
Disassemble the whole profi frother into the pieces shown on the right. The tap should be turned to face the frothing tube, and should be gentle prized out, no excessive force should be required
Clean each piece, paying special attention to the top valve and the holes in the tap and reassemble
Re attach to the profi professional frother machine
Run about 150 ml of water through the unit to clear any residual milk
If you have problems frothing repeat, and run more water through
Make sure that when you reassemble the tap is flush with the rest of the unit, and
the valve is properly cleaned and re-inserted
To clean the milk tube, soak over night with a dash of lemon or vinegar
Note: if it is turned then the frothing portion of the unit is by passed.

Tip: If you run water through your profi or easy-frother after you have used it, like you would milk, then you can avoid doing this maintenance

If you want to clean the tube itself a little vinegar or lemon juice in some water is good. You can always Contact Us for an extra tube

Maintenance Schedule & Error messages

Maintenace Program

Error Messages

One of our clients put the below schedule together. Thank you to Sergio Sagrestano, for providing it. Instructions on how to do each item are found in the manual of your Jura

Maintenance	What?	When?	Duration
Daily Operations	Rinse & Fill Water Tank	Before first switching machine on in morning	<5 min
	Rinse Machine	When first switching machine on in morning	<1 min
	Filling Water	As required between meetings	<2 min
	Empty Coffee Grounds & Drip Tray	As required between meetings	<5 min
	Fill Coffee Beans	As required between meetings	<5 min
	General Cleaning	Daily, before first meeting	10 min
Monthly	Cup Counter Check	Every month, Every 6000 cups send to Quaffee for service	<5 min
Cleaning Operation	as above	End of day when message on Display is READY CLEAN	15 min
Decalcifying	as above	End of day when message on Display is READY DECALCIFY	40 min

The Jura's are exceptionally reliable and hence seeing an error message on a machine is rare. In the rare event that this does occur then here are some guidelines:

Error	Description
ERROR 1, ERROR 3, ERROR 4, ERROR 5	Please Contact Us Your machine needs to be returned for service.
ERROR 2	Your machine is too cold. The heating sensor does not react: Turn the machine off. Keep the machine at normal room temperature (18°C or higher) for 2 hours. Then turn it on again. If display still shows ERROR 2 Contact Us Your machine needs to be returned for service.
ERROR 6, ERROR 7, ERROR 8	Follow these steps: Turn machine off, turn the main power switch off and unplug machine for at least one minute. Turn machine on again. If the error message comes up again, try one more time. If the message persists, Contact Us Your machine needs to be returned for service.